Denbighshire County Council is pausing new requests for the removal of bulky household items due to rising demand and a backlog of existing collections.
The Council is unable to take new bookings for this service until Monday, September 13, due to driver shortages.
Cllr Brian Jones, the Council’s Lead Member for Waste, Transport and the Environment, said: “We are doing everything we can to keep all services going at this time.
“We would like to apologise to residents for any inconvenience caused and thank them for their understanding.
“Our priority is to collect requests from existing customers, with wait times currently around six weeks.
“We are seeing a rising demand for the service and this is exacerbated by driver shortages currently affecting many industries.
“To enable the service to continue, the Council is working with Denbigh-based firm CAD Recycling who are providing staff to carry out collections.
“The Council is currently managing to keep all other waste services operating, despite staffing issues, and we hope this short suspension will ensure those who have already booked a bulky waste collection have their items cleared more quickly.”
Many bulky items collected by the Council can be reused or recycled if they are kept dry and clean until they are collected.
Residents are asked to keep items inside or protected until they are notified of their collection day.