April 15, 2024

Denbighshire Talking Points – here to help Denbighshire Residents

Denbighshire Council’s’ ‘Talking Points’ provide a way for Denbighshire residents to find out what help and support is available in their local area, to help improve their health and well-being.

The service provides information about what is available in an area, such as community services, activities or support groups. The service is set up in a number of the libraries around the county, with the team attending a different library each day of the week.

The Talking Points service offers a face-to-face conversation with a Community Navigator about what matters and what is important, as well as an opportunity to share knowledge, skills and experiences to improve the well-being of others within the community.

Pretatyn Library

There is no need to book an appointment to go to a Talking Point and residents can simply turn up at a Talking Point when one is taking place. However, appointments can still be booked if requested. This will help the team make sure the right people are available to provide the best information, advice or assistance.

The scheme involves a number of key services within the county, including Working Denbighshire, the CAB, volunteering services and many more.

The Talking Points locations are as below:


Every Monday (except bank holidays) – St Asaph Library, 9.30 – 12.30

Every Tuesday – Rhyl Library, 9.30 – 3.30

Every Wednesday – Denbigh Library and Llangollen Library, 9.30 – 1.00

Every Thursday – Rhuddlan Library, 2.00 – 4.30

Every Friday (except bank holidays) – Prestatyn Library and Ruthin Library, 9.30 – 1.00


Community Navigator, Jeff Jones said:

“Talking points is there for any resident who feels like they need some help. We work with a number of key services and can help signpost people to the one that best fits their situation. We are set up in different libraries throughout the county, and operate each day of the week”.


Councillor Elen Heaton, Lead Member for Health and Social Care said:

“This is a vital service that ensures that Denbighshire residents can get the help they need. Talking Points are easily accessible at Denbighshire’s local libraries, where the staff are all very friendly and are ready to have a chat. People’s lives have been transformed through these Talking Points, so I would urge anyone who feels they need some help, or even just some advice, to pop in or book an appointment.”


For more information, please go to: https://www.denbighshire.gov.uk/en/health-and-social-care/adults/talking-points.aspx