May 24, 2024

The importance of employee support systems

Staff should always feel supported in the workplace. Not only does this contribute to the overall wellbeing of employees, but it can help improve productivity, boost efficiency, and showcase better results to encourage company success.

In this article, we’ll be discussing the importance of employee support systems to ensure all staff can carry out their job roles with ease.

What are employee support systems?

Employee support systems may look different in every industry, but each one aims to help every member of an organisation. They are designed to ensure all staff can properly carry out their job to the best of their ability, while still feeling comfortable and confident in the workplace.

A support system consists of a network of colleagues, resources, and processes that are put in place to support employees to perform their jobs effectively and maintain their wellbeing in the process.

The key elements of workplace support systems may include:

  • Regular training and development
  • Well-trained managers and supervisors
  • Advanced technology and tools
  • Health and wellness programmes
  • Recognition and awards
  • Employee assistance programmes
  • Work-life balance initiatives

How can they be implemented?

If you’re undecided on what systems or procedures would best suit your workplace, it’s worth sending out a colleague survey so your employees can put forward the ideas that would benefit them most.

Employees will appreciate your intentions to create a supportive and inclusive working environment. It’s a great way to reduce stress, increase job satisfaction, and increase motivation. This encourages enhanced performance and a positive workplace culture.

What are the benefits?

Improved productivity

By ensuring your staff are equipped with the right wellbeing tools to do well in and out of the workplace, they will be able to concentrate better at work.

Increased focus can significantly contribute to successful business performance.

Staff retention

Employees are more likely to stay at a company where they feel valued and supported.

This means you can invest more in your existing employees, rather than experiencing high turnover and having to hire and train new people.

Workplace efficiency

With the right support technology and tools in place, this can help make your employees’ roles so much easier.

For example, using a People First platform can make accessing HR information more straightforward. Being able to retrieve important information yourself instead of asking other colleagues can reduce distractions and make job roles more streamlined.

Physical and mental health benefits

Having supportive systems in place can play a huge part in maintaining physical and mental wellbeing.

They can help staff avoid fatigue and burnout while preventing the likelihood of depression and anxiety caused by the workplace. A happy and healthy workforce reduces sick leave and contributes to overall company success.